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TonyaDear valued Member,

As we launch the first issue of our Member newsletter The Club, it is with great enthusiasm that I write this note to you. I am thrilled to have recently joined the team at Mercedes Club and am looking forward to further serving your membership needs. I have worked in the health and fitness industry for over 25 years and creating memorable experiences is one of the things I enjoy doing most. My last post was regional director of operations for the world renowned Reebok Sports Club/NY and Sports Club/LA. As I was there, cutting edge fitness programming and attention to member service remain a top priority for me.

In the upcoming weeks we will be diligently working to continue to enhance our current offerings, from programming and social events to elevated service and cleanliness levels. We will also launch a survey in February so that we can get a better understanding of what our Members want. Be sure to give us your feedback. Each Member that completes the survey will be entered into a drawing to receive a complimentary month!

Community is at the heart of what we do and we want Mercedes Club to be more than just your fitness center, we want it to be part of your lifestyle. This year may be the year you try a personal training session with one of our elite trainers, or a new class with one of our many talented instructors. With over 70 group exercise classes on the schedule we’re certain you’ll find something you like. You can even find your Zen in our pool or a massage in our spa, or even sample a yoga class. Whatever you favor, the options are plentiful!

Providing quality and personalized service is not new to me and is what you can come to expect from all of us at Mercedes Club. To assist me in my quest of delivering the best to you, I have assembled a strong group of professionals that are skilled and knowledgeable in their respective areas of expertise. Please be sure to check out the leadership page of our newsletter and meet the whole team.

Finally, please accept my heartfelt thanks and acknowledgement to you. We recognize that it is our loyal Members that have built this wonderful community and each of you is what makes the Club a Club. It is my hope to meet as many Members as possible over the coming months. Please feel free to stop by my office and say hello!

Warmest regards,
Tonya Jacobs

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